Terms & Conditions

Welcome to Exotic Beds! By using our website and making a purchase, you agree to abide by the following terms and conditions. Please read them carefully before placing an order.
 
  1. Ordering and Payment

    1. When placing an order through our website, you agree to provide accurate and complete information, including your contact details and shipping address.
    2. We accept major credit cards and PayPal for online payments. Your payment will be processed at the time of placing the order.
  2. Shipping and Delivery.

    1. We offer free delivery for all orders. The cost of delivery is covered by Exotic Beds.
    2. If you decide to cancel your order within 5 days of placing it, we will refund the total amount paid, excluding any transaction fees that may have been incurred.
  3. Returns and Refunds

    1. If you encounter any defects in our product, please notify us within 3 days of receiving it. We offer a refund or replacement for defective items.
    2. To initiate a return or refund due to defects, please contact our customer support team. We may require photographic evidence to assess the issue.
    3. Returns and refunds will be processed within 7-10 business days after we receive the returned item and confirm the defect.
  4. Warranty

    1. We provide a limited warranty covering manufacturing defects. This warranty is valid for a specific period, as stated in the warranty documentation provided with your purchase.
    2. The warranty does not cover damage resulting from misuse, improper handling, or normal wear and tear.
  5. Privacy

    1. We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
  6. Intellectual Property

    1. All content on our website, including text, images, graphics, and logos, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our written consent.
  7. Limitation of Liability

    1. Exotic Beds shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or website.
  8. Governing Law

    1. These terms and conditions are governed by and construed in accordance with the laws of UK. Any disputes arising from the use of our website or products will be subject to the jurisdiction of the courts in the United Kingdom.
 
By placing an order on our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms may be subject to change without notice, so we recommend reviewing them regularly. If you have any questions or concerns, please contact us at
 
Last updated: 21/08/2023
 
Thank you for choosing Exotic Beds. We are committed to providing you with exceptional products and a seamless shopping experience.
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